Privacy Policy
Effective Date: February 6, 2026
The Carolinas Asian-American Chamber of Commerce (“CAACC,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you interact with our website, events, programs, and services.
This policy applies to individuals located in North Carolina and South Carolina, where CAACC operates.
1. Information You Choose to Share
We collect information you voluntarily provide to us, including:
- Your name, email address, and phone number
- Business name, title, industry, and professional details
- Membership directory information (opt-in only)
- Business address or location, if you choose to include it
- Event registrations and attendance details
- Survey responses and feedback
- Messages or inquiries sent to CAACC
2. Information Collected Automatically
When you visit our website or participate in online activities, we may collect limited technical information to help us understand how our site is used. This may include:
- IP address
- Browser type and user agent
- Device type and operating system
- Approximate location (city and state only)
- Pages visited and general interaction data
- Unique identifiers generated for analytics or voting integrity
We do not collect precise location data.
3. How We Use Information
We use information collected to:
- Operate and manage CAACC membership programs
- Publish the opt-in member directory to promote member businesses
- Plan, promote, and manage events
- Send newsletters, announcements, and email updates
- Conduct surveys to better understand business and community needs
- Analyze website usage and improve user experience
- Protect the integrity of online voting and awards
CAACC does not sell personal information.
4. Member Directory
The CAACC member directory is optional and opt-in.
Members choose what professional or business information to display, which may include a business address or location if they wish.
Members may update, change, or remove their directory listing at any time through the member portal.
5. Events and Email Communications
We use third-party platforms to support our operations, including:
- Eventbrite for event registration
- Mailchimp for email communications
- Google Analytics to understand website traffic
These services have their own privacy policies. CAACC does not control how third-party platforms collect or use information.
You may unsubscribe from CAACC emails at any time using the link provided in our messages.
6. Surveys and Research
Participation in surveys is voluntary.
Survey responses may be reviewed individually or combined with other responses to better understand trends and needs. When shared publicly, results are presented in an aggregated or anonymized form.
7. Voting and Fraud Prevention
For online voting, including the Best Asian Business Awards, CAACC takes reasonable steps to ensure fair and accurate results.
This may include reviewing:
- Email address
- IP address
- User agent
- Approximate location (city and state only)
- Unique generated identifiers
This information is used only to prevent duplicate or fraudulent voting and is not used for marketing or advertising.
8. Accessing or Deleting Your Information
You may request to:
- See the personal information we have about you
- Correct inaccurate information
- Request deletion of your information, when applicable
To make a request, email us at:
digital@caacc.com
We will respond within a reasonable timeframe.
9. How Long We Keep Information
We keep personal information only as long as needed to operate our programs, maintain records, or meet legal or reporting requirements.
When information is no longer needed, we take reasonable steps to delete or anonymize it.
10. How We Protect Information
CAACC uses reasonable administrative and technical safeguards to protect personal information. While we work to keep information secure, no system can be guaranteed to be completely secure.
11. Children’s Privacy
CAACC does not knowingly collect personal information from children under the age of 13.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
digital@caacc.com